Anonymous
Customer Service & Support
Full-time
NGN 150,000 - NGN 300,000
Salary: N200,000Location: Magodo Phase 1 (Accommodation Provided)Working duration: 5 days in a weekQualification: Bachelor degree/HND Requirements:• 2yrs Customer support experience • Skills: Excellent communication and ability to multitask.• Traits: Punctual, trustworthy, and able to work with minimal supervision.Should be a Fast Learner JOB DESCRIPTION• Answer inbound calls and respond to customer inquiries promptly and professionally.• Provide accurate information about products, services, policies, or procedures.• Assist customers in troubleshooting issues or resolving complaints.• Record customer interactions, transactions, comments, and complaints in the CRM system.• Maintain accurate and up-to-date customer records.• Adhere to company policies, call scripts, and quality assurance guidelines.• Follow data privacy and confidentiality rules.• Meet performance metrics such as call handling time, customer satisfaction scores, and resolution rates. Send your resume via email to: hr.nexsourcetechnologies@gmail.com And make sure to fill in this survey to be considered for this role, thanks https://docs.google.com/forms/d/e/1FAIpQLScKSaoQK-vyLA4bPrRqLGVnhxSq4YEuma8ey6YrcZDSB0tZRQ/viewform
Fadac Resources
Customer Service & Support
Full-time
Confidential
📍Lagos Requirements:●Minimum of 2-4 years of experience in a receptionist, front desk, or administrative support role. Experience in the Oil & Gas, Energy, or professional services sector is an advantage. ●Experience in a fast-paced corporate environment with high-volume visitor and telephone traffic is preferred. ●Bachelor's degree or Higher National Diploma (HND) in any discipline. ●A degree in Office Technology Management, Secretarial Studies, Business Administration, or a related field is an advantage. ●Professional certifications in front office management, customer service, or secretarial studies are an added advantage. Send CV to: susan.o@fadacresources.com using the position as subject of email.
TravelDeer
Customer Service & Support
Full-time
Confidential
📍Ikeja, Lagos Requirements ●A National Diploma or equivalent qualification.●A minimum of 1 year of experience in a customer service or front desk role.●A genuine passion for travel and a desire to help others explore new destinations.●Outstanding communication and interpersonal skills, with a polite and pleasing personality.●Proficiency in Microsoft Word, Excel, and PowerPoint, with strong computer literacy skills.●Resident in Ikeja and it’s environs. Send CV and a brief cover letter outlining why you're the perfect fit for this role to: hr@traveldeer.ng using the job title as the subject of the mail.
MTN
Customer Service & Support
Full-time
Confidential
📍Ikoyi, Lagos Education:●A first Degree or equivalent in Social Science, Business Management Accountancy, or related discipline Course ●Fluent in English Experience:●3 – 7 years’ experience in an area of specialisation; with experience working with others ●Experience working in a multinational organization.●Experience in a customer service role in the telecommunications industry.●Practical experience in the use of CRM software, helpdesk software, salesforce software, customer management tools.●Advanced proficiency in the use of Microsoft Excel spreadsheets and MS Word.●Professional certification on Customer Service/Relations will be an added advantage.
RS Hunter Limited
Customer Service & Support
Full-time
Confidential
📍Lagos Requirements●2+ previous customer/sales rep or retail experience preferred (party or gift store experience is a plus)●Strong communication and interpersonal skills●Friendly, persuasive, and customer-oriented attitude●Basic computer, math and POS system skills●Bachelor's Degree in a relevant field.
Anonymous
Customer Service & Support
Full-time
NGN 150,000 - NGN 300,000
Location: Lekki Phase 1 (Hybrid)⸻🌿 Role OverviewWe are a growing health, wellness and lifestyle business focused on delivering high-quality products and services, while building a strong and engaging brand presence.We are looking for a smart, organised, and proactive individual to support both customer communication and internal operations.⸻🎯 Key Responsibilities• Respond to customers via:• Instagram DM• WhatsApp• Assist with:• Scheduling and coordination• Conduct research (trends, ideas, competitors)• Create reports for management• Support overall brand growth and communication⸻🧠 Requirements• Minimum 2 years customer service experience• PA experience is a bonus• Must be:• Highly organised• Detail-oriented• Tech-savvy• Social media aware• Strong communication & writing skills• Proficient in:• Excel• Word documents⸻📍 Work Structure• On-site: Monday, Tuesday, Saturday, Sunday (Lekki Phase 1)• Remote: Wednesday⸻💰 Salary• ₦170,000/month• Performance bonuses available⸻📩 Application ProcessSend the following to: info@fitcarehealth.com• CV• Cover letter• A clear, unfiltered photo• A sample report or written piece⚠️ Only candidates who submit all required items will be considered.
Anonymous
Customer Service & Support
Full-time
NGN 400,000 - NGN 500,000
Job Type: Full Time, OnsiteLocation: Lagos Salary: ₦350,000- ₦500,000 monthly net Role Overview:The role focuses on monitoring call center performance, ensuring high service quality standards, and delivering training and coaching to improve team performance. The candidate will also support daily call center operations when required.Responsibilities:-Monitor and evaluate call center agents’ performance-Conduct quality checks on calls and customer interactions-Identify performance gaps and implement improvement plans-Provide training and coaching to agents-Support call center operations and reporting-Assist in developing and improving procedures and standards Requirements:-Experience in call center quality, training, or supervisory roles-Strong background in call monitoring and quality assurance-Excellent communication and coaching skills-Strong organizational and problem-solving abilities-Experience in betting, gaming, or iGaming industry (a plus) Note: Only qualified candidates will be contacted
Anonymous
Customer Service & Support
Full-time
Confidential
Industry: Real Estate Location: Abuja Reports to: Branch ManagerRole: Full time, Onsite Role Summary:Ensure excellent client experience from first contact to after-sales for both real estate and solar customers. Key Responsibilities:- Attend to walk-in, phone, email, and WhatsApp inquiries- Guide clients through property purchase or solar installation process- Manage complaints, escalations, and service requests promptly- Coordinate between sales, technical, and accounts for client issues- Maintain client database and follow up for feedback/referrals- Support documentation: allocation letters, contracts, warranty forms- Track client satisfaction metrics Requirements:- BSc/HND in any field- 2+ years customer service experience, real estate or service industry preferred- Excellent phone etiquette, empathy, and conflict resolution- Proficient in CRM, MS Office, WhatsApp Business- Fluent English Salary: Open for negotiation according to level of experience Send application to debshrrecruitment@gmail.com
Anonymous
Customer Service & Support
Full-time
NGN 150,000 - NGN 300,000
This is a full-time shift and rotation-based role for candidates who reside in Lagos. The ideal candidate will be required to serve as the primary liaison between the company and its customers by delivering exceptional service, resolving issues efficiently, and fostering positive and long-lasting relationships with stakeholders. Core Responsibilities- Act as the first point of contact for all customer enquiries, complaints, and service requests, ensuring timely and professional responses.- Build and maintain strong customer relationships by actively listening to concerns, addressing questions, and delivering accurate, helpful information.- Provide comprehensive information on products and services and assist customers with payment processing and billing enquiries.- Deliver technical support within the scope of the customer experience function, troubleshooting and resolving issues with efficiency and care.- Maintain a professional outlook while addressing customers via all communication channels.- Continuously project the organization brand in a positive light by delivering topnotch customer experience. Requirements and Qualification- Minimum of 2 years of experience in customer service, customer experience, or client-facing role.- Bachelor's degree (B.Sc.) in any relevant field; a background in Business Administration, Communications, or a related discipline is an advantage.- Willingness and ability to work flexible hours, including shift work, night shifts, and weekends as required.- Strong verbal and written communication skills with a professional and courteous demeanor.- Proficiency in Microsoft Office Suite and/or CRM software.- Strong organizational skills with keen attention to detail.- Ability to work both independently and collaboratively within a team- Ability to remain calm, patient, and solution-focused when handling complaints or difficult situations. *Salary range is between 230k - 270k, alongside other benefit.*Work Mode is Hybrid Pls send your CV to recruitment@xpresspayments.com
Anonymous
Customer Service & Support
Full-time
Confidential
Location: POS Locations across Nigeria.Employment Type: Full-TimeSalary: N100,000 + commissions and incentives We are looking for energetic and target-driven individuals to drive customer acquisition and sales at our Point-of-Sale locations. Key Responsibilities:• Sell SIM cards, data plans, and value-added services• Drive customer onboarding and app downloads• Perform SIM registration (KYC) and activations• Provide basic customer support and resolve inquiries• Meet sales and activation targets Requirements:• Minimum of OND, equivalent and above• Experience in sales, retail, telecoms, or customer service is an advantage• Strong communication and customer engagement skills• Ability to use smartphones/POS devices
