Anonymous
Anywhere in the world
1 month ago
REMOTE CUSTOMER SERVICE REPRESENTATIVE Requirements:• 1+ year experience• Strong English communication (neutral or US accent preferred) APPLY 👇https://docs.google.com/forms/d/e/1FAIpQLSdyjt6Hf5s03g59ggWexuLXGJ-a4r6W57sNtX0B-O75VbZezg/viewform
Sun King
Lagos
1 month ago
📍Festac, Lagos You might be a strong candidate if you:● Have a Degree or its equivalent from a recognized institution in any related field.●Have at least 1 years’ hands on experience in a related role.Have effective verbal, communication and people skills.●Are able to demonstrate high levels of integrity with a proactive and positive attitude.●Have a good customer centric attitude and focus.●Have a team player spirit with high levels of flexibility.●Possess good problem-solving skills.●Have the ability to gauge client needs.●Are Familiar with MS Excel and MS Word
Anonymous
Lagos
1 month ago
📍Lekki, Lagos Requirements●Bachelor's degree or diploma in Business or related field.●Excellent communication and interpersonal skills.●Strong customer service orientation with a desire to help customers succeed.●Basic understanding of transaction processing and related technologies.●Ability to manage multiple tasks effectively in a fast-paced environment.●Detail-oriented with a commitment to accuracy.●A positive attitude and eagerness to learn and grow within the company.
Amani Advisory
Lagos
1 month ago
📍LagosRequirements•Minimum of OND / HND / BSc in any relevant field•1–2 years' experience in customer service, preferably in fashion or retail•Excellent communication and interpersonal skills•Strong problem-solving and conflict resolution skills•Good knowledge of WhatsApp Business, Instagram, and basic computer use•Ability to work in a fast-paced environment and multitask Send CV to: talent@amaniadvisory.com using the Job Title as the subject of the email.
Anonymous
Abuja
1 month ago
📍AbujaSalary: N100k - N150k Requirements:•Female candidate•Presentable and professional appearance•Smart, articulate, and well-organized•Minimum of a Diploma qualification•At least 1 year of relevant work experience in a receptionist or administrative role•Strong communication and interpersonal skills•Ability to multitask and manage front desk operations efficiently•Proficiency in basic computer applications (MS Office, email handling, scheduling tools)•Customer service-oriented with a positive attitude•Candidate must attach a photograph alongside the cover letter Send CV to: hr@kwaadagroup.com using the position as subject of email.
Anonymous
Anywhere in the world
1 month ago
This role offers an exciting opportunity to directly engage with a global user base, providing exceptional support and guidance across online platforms. You will serve as the first point of contact for customers, resolving inquiries efficiently while ensuring high satisfaction and retention. The position is ideal for individuals who thrive in fast-paced environments, enjoy problem-solving, and can navigate complex situations with professionalism and empathy. You will collaborate with cross-functional teams, contribute to process improvements, and help shape the overall customer experience. This role emphasizes adaptability, strong communication skills, and a proactive approach to delivering outstanding service in a fully remote environment. Accountabilities:Respond promptly and professionally to customer inquiries across multiple platforms, ensuring accurate and helpful guidance.Resolve customer issues with the goal of retention and long-term satisfaction.Promote relevant online services and offerings when opportunities arise.Maintain consistently high service quality and adhere to internal standards.Document customer interactions and feedback to support process improvements.Navigate challenging situations with composure and provide clear, professional solutions.Collaborate with internal teams to enhance the customer experience and share insights on recurring issues. Requirements:Fluency in English; additional languages such as Japanese, Spanish, or Chinese are a plus.Previous experience interacting with international customers in a service or support role.Fast and accurate typing skills in English.Strong ability to learn quickly and absorb large volumes of information.Excellent interpersonal skills, including emotional intelligence and sensitivity to customer needs.Adaptable, stress-resistant, energetic, and able to take initiative in dynamic situations.Professional problem-solving skills and a proactive, “can-do” attitude. Benefits:Convenient 5/2 shift from 4:00 PM to 1:00 AM UTC with Wednesdays and Thursdays off.Fully remote work opportunity with flexible arrangements.28 calendar days of vacation per year and 7 wellness days for personal or health needs.Bonuses up to $5,000 for successful employee referrals.50% coverage for professional training, international conferences, and meetings.Corporate discounts for English language courses.Health benefits or compensation of up to $1,000 gross per year if not eligible for corporate medical insurance.Support for home or co-working office setup with reimbursement up to $1,000 gross every 3 years.Internal gamified gratitude system offering rewards for contributions and collaboration. Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1
Sun King
Lagos
1 month ago
Job Location: Festac, Lagos StateAbout the role:The Sun King Experience Center Executive is task with overseeing the overall wellbeing of the experience center, inventory management and ensuring a high level of customer satisfaction. This role also assist the Sun King Experience Center Supervisor in generating sales prospect and converting them into actual sales. This role reports to the Solar Inverter Manager. What you would be expected to do1. Inventory managementCoordinate with warehouse to receive stock and keep track of inventoryIssue out stocks to cash sales customers as per requirementMaintain an updated Goods Received and Goods Issued log onlinePerform daily cycle counts and monthly stock takeScan in and out Sun King inventory on a serial basisCommunicate any inventory shortage, theft, or loss at the zonal warehouse2. ReportsPrepare daily on hand stock report for stakeholders useReport on daily issued out stock for replacement and or replenishment3. RepairsRepairs and Spare Parts managementReceive faulty components, identify the technical issue and verify warranty eligibility through several technical checksPerform basic check on the faulty units before replacement 4. Store managementEnsure the center is well maintained tidy and that the store arrangement is per SKU.Ensure neatness and good ambiance of the experience center at all times.Observation of safety procedures to avert hazards at the experience center.Welcome walk-in customers and provide assistance as necessary. You might be a strong candidate if youHave a Degree or its equivalent from a recognized institution in any related field.Have at least 1 years’ hands on experience in a related role.Have effective verbal, communication and people skills.Are able to demonstrate high levels of integrity with a proactive and positive attitude.Have a good customer centric attitude and focus.Have a team player spirit with high levels of flexibility.Possess good problem-solving skills.Have the ability to gauge client needs.Are Familiar with MS Excel and MS Word What Sun King offersProfessional growth in a dynamic, rapidly expanding, high-social-impact industryAn open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. About Sun KingSun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing. Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash. Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.
Home Services Company
Anywhere in the world
1 month ago
Company: Home Services CompanyLocation: Fully Remote (Global) | U.S. Business Hours (PST / CST / EST overlap required)Compensation: $1250 to 1,500 USD per monthEmployment Type: Full-Time | Remote Role OverviewWe are looking for a motivated Customer Service Representative / Dispatcher to support the daily operations of a growing home services company.In this role, you will be responsible for managing inbound customer inquiries, coordinating service requests, dispatching technicians, and ensuring timely communication between customers and field teams.This position plays a key role in keeping operations organized, ensuring service jobs are scheduled efficiently, and maintaining a high level of customer satisfaction. Key Responsibilities1. Inbound Customer SupportAnswer incoming customer calls and respond to service inquiries professionally.Collect customer information and identify service needs.Provide initial support and guide customers through the service request process. 2. Scheduling & Dispatch CoordinationSchedule service appointments based on technician availability.Dispatch field technicians, drivers, or service teams efficiently.Adjust schedules and coordinate reschedules when needed. 3. Service Tracking & Job CoordinationMonitor active service requests and ensure timely job completion.Track service progress and update customers on service status.Escalate urgent issues or service delays when necessary. 4. Customer Communication & Issue ResolutionMaintain clear communication with customers regarding service updates.Handle service concerns and intake customer issues.Provide solutions or escalate problems to management when appropriate. 5. CRM & Operational AdministrationMaintain accurate records of service calls and dispatch logs.Update customer interactions and service notes in the CRM.Support administrative tasks and operational documentation. Requirements1. Customer Service ExperienceMinimum 2 years of experience handling inbound customer calls and providing customer support in a service-based business environment.2. Dispatch or Scheduling ExperienceAt least 2 years of experience scheduling appointments, coordinating technicians, or supporting dispatch operations.3. Customer Communication VolumeMinimum 2 years of experience handling high volumes of customer inquiries and follow-ups via phone, email, or messaging platforms.4. CRM / Dispatch Software ExperienceAt least 2 years of experience using CRM systems or dispatch software to manage service requests and customer records.5. Multitasking & Operations CoordinationMinimum 2 years of experience managing multiple operational tasks simultaneously such as dispatch coordination, customer communication, and job tracking.RequirementsProfessional and quiet remote work setup (PC) with reliable high-speed internet.Strong Zoom presence and polished communication skills.Ability to balance client interactions with administrative responsibilities.Submission of an introductory video is required as part of the hiring process.
ALX
Anywhere in the world
1 month ago
Remote (Work from Anywhere) RequirementsExcellent written communication with the ability to make complex things simple and human.Strong attention to detail and consistency.Fast learner with a bias toward action and continuous improvement.Comfortable working within structured systems and documented workflows.Willingness to receive feedback and improve quickly.Self-driven and reliable in a remote work environment.Comfortable using ticketing tools such as Freshdesk, Zendesk, Hubspot, or similar platforms (or able to learn quickly).
Nextech
Anywhere in the world
1 month ago
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.SoftwareWe are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com. Summer Internship 2026:The Nextech Summer Internship Program provides opportunity for those early in their career to encounter a breadth of experience in the fast-paced medical software Industry.We have many departments looking to hire an intern this summer. Some include and are not limited to: Finance, Accounting, Human Resources, Software Development, Marketing, Sales, and Product Management.The program is approximately 10-12 weeks long; starting June 2nd and continuing through August 7th.This is a paid internship. Interns may work up to 28 hours per week. Weekly schedules will be decided on depending on the manager and their department.Our Talent Acquisition team will be reviewing resumes periodically and will be reaching out for interviews in the coming weeks (please review selection process below). Job Summary:We are seeking a talented and motivated intern to join our Client Experience Team. This internship offers a unique opportunity to work on real-world projects. This role will be responsible for driving initiatives that enhance our client experience by partnering with the 4 groups within our team: Implementation, Support, Client Success, and Consulting. The Project Manager intern will also work cross-functionally with teams across the organization such as Sales, Product, Engineering, and Finance to ensure seamless execution of key projects that improve client engagement and retention.This individual will take a data-driven approach to identifying pain points, optimizing workflows, and delivering impactful solutions that enhance the customer experience. The ideal intern is a strategic thinker with strong execution skills, capable of balancing multiple projects while maintaining a customer-centric focus.All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, PCI and other regulations, as appropriate. Essential FunctionsAssist with Customer Experience team initiatives to completion, ensuring alignment with business objectives, and own on-going maintenance once executed.Assist and manage client experience projects from initiation to completion.Coordinate various team members and processes to ensure that projects are delivered on time and produce the desired results.Ensure projects stay aligned with our overall Customer Experience strategy.Contribute and align with Nextech project management processes and tooling. Continuous Improvement and Best PracticesSupport best practices and frameworks for project management within the Client Experience team.Support continuous improvement initiatives to enhance customer satisfaction and operational efficiency.Analyze customer feedback and data to identify areas for improvement and implement enhancements. Financial and Risk ManagementIdentify, communicate, and coordinate mitigation of program risks as they are identified.Documentation and ReportingDocument, track, and report on all project initiatives.Support and track program success criteria, report to all levels of Management. Minimum RequirementsExperience with various project management methodologies such as Agile, Kaban, Scrum, or WaterfallUnderstanding of customer success, support, or client onboarding processes.Excellent communication, organizational, and problem-solving skills.Experience with project management tools such as Asana, Jira, Monday.com, or similar.Highly organized with excellent time management skills and the ability to manage competing priorities.Critical thinker with a natural curiosity to problem solve and drive improvements.Excellent verbal and written communication skills.Experience with Microsoft Office products.Ability to work independently, with general direction and guidance.Excellent interpersonal skills with an ability to build relationships with internal and external customer stakeholders, including senior leadership Preferred QualicationsBachelor’s degreePMP certificationExperience with SaaS, healthtech, or a CX-related roleWorking Environment/Physical Demands: Working Environment:Long-distance or air travel as needed – not to exceed 10% travel.Physical Demands:Activities require a significant amount of work in front of a computer monitor Selection Process:Candidates will first complete a brief one-way video interview, answering 5-6 questions to showcase their skills and experience. An invitation will be sent via email from Criteria Corp.Skill-based assessment through our vendor CriteriaInterview with Hiring ManagerPanel interview with Team Total Rewards: Generous annual bonus opportunity401(k) with Employer MatchFlexible Time Off: take time off when you need it without worrying about available hours11 paid holidaysYour Day Your Way – Celebrate a day of cultural or social significance to youInsurance: Choice of Medical, Dental, and Vision plansHealth Savings Account with employer matchFlexible Spending Account100% Company-Paid Parental leave (After 6 months with the company)100% Company-Paid Life Insurance and Short/Long Term Disability InsuranceNextech Luminary Peer Recognition ProgramWellness Program including discounts on medical premiumsEmployee Assistance Program with free counseling sessions availableCorporate Discounts on Retail, Travel, and EntertainmentWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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