EMEL
Customer Service & Support
Full-time
Confidential
Location: Lagos Qualifications & Requirements●Minimum of HND/Bachelor’s Degree in Business Administration, Public Administration, Mass Communication, or related field.●Previous experience in customer service or hospital reception is an advantage.●Proficiency in Microsoft Office and hospital management software.●Good telephone etiquette and interpersonal skills. Send CV to: hr@emelhospital.org using the Job Title as the subject of the mail.
Anonymous
Customer Service & Support
Full-time
NGN 150,000 - NGN 300,000
Location: Ajah, LagosSalary: N250,000 monthly We are looking for enthusiastic and customer-focused individuals to join our team as full-time, on-site Customer Service Representatives.In this role, you will handle customer inquiries via calls, emails, or chat, resolve issues, and ensure excellent customer experiences.We seek candidates with strong communication, problem-solving skills and typing test of 40WPM (mandatory). Prior experience in customer service is a plus but not mandatory.Applicants should be comfortable working in rotational shifts. Shortlisted candidates will be contacted. Feel free to share this opportunity with anyone who might be interested
Intersect Consortium
Customer Service & Support
Full-time
Confidential
📍Lagos Requirements●Proven work experience of at least 3 - 5 years as an Administrative Manager.●Solid knowledge of office procedures, policy review and implementation.●Experience with office management software like MS Office (MS Excel and MS Word, specifically).●Strong organization skills with a problem-solving attitude.●Excellent written and verbal communication skills.●Attention to detail and innovative.●BSc. or BA in management and additional qualifications in Office Administration are a plus.●Ability to stay calm when customers are stressed or upset.●Experience working with customer support. Send CV and Cover Letter to: hr@intersectconsortium.com using "Admin Manager" as the subject of the mail.Note: Only shortlisted candidates will be contacted.
Jubaili Agrotec Limited
Customer Service & Support
Full-time
Confidential
📍Abuja Requirements●First Degree (HND/B.Sc.) in any discipline●The candidate must have at least 1 – 2 years relevant working experience●Knowledge of MS Office (Excel, word and PowerPoint etc.)●Ability to liaise internally and external administrative matters●Excellent verbal and written communications skills. Send CV to: somtochukwu.okonkwo@jubailiagrotec.com using the Job Title as the subject of the email.
First Excelsia
Customer Service & Support
Full-time
Confidential
📍Lagos Requirements ●Bachelor's Degree in Business Administration or related field.●1–2 years of customer service experience, preferably within the logistics, transportation, or service industry.●Must be computer savvy with excellent proficiency in Microsoft Excel and other Microsoft Office applications.●Excellent verbal and written communication skills.●Strong interpersonal and customer relationship management skills.●Excellent problem-solving abilities with a proactive approach to handling customer concerns.●Ability to multitask, prioritize responsibilities, and work effectively under pressure. Send CV and cover letter to: talentsearch@firstexcelsia.com using "Customer Service Representative" as the subject of the email.
Lloyd Philips Limited
Customer Service & Support
Full-time
NGN 75,000 - NGN 150,000
📍Ajah, LagosSalary Range: ₦100,000 - ₦150,000/month Requirements●Minimum of OND in Business Administration, Office Management, or a related field●Proven experience in a front desk, reception, or customer-facing role (1–2 years preferred)●Excellent verbal and written communication skills●Proficiency in Microsoft Office Suite (Word, Excel, Outlook)●Strong organisational and multitasking abilities●Professional appearance and a pleasant telephone manner●Ability to work independently and as part of a team●Familiarity with the Nigerian construction or real estate industry is an advantage Send CV to: admin@lloydphilipsng.com using the position as subject of email.
Anonymous
Customer Service & Support
Full-time
Confidential
Location: Lekki Phase 1, LagosEmployment Type: Full-time, on-site (Monday–Friday)Salary: ₦200,000 monthly (plus attractivee bonuses) We are a premium wellness and preventative healthcare company offering weight management, aesthetics, Pilates, dietitian support, feminine wellness and longevity services.We are looking for a female, presentable, bubbly and commercially minded Client Experience Executive who is excellent at customer service, retention, face-to-face sales and CRM management. RESPONSIBILITIES* Welcome and serve clients professionally.* Manage the front desk, WhatsApp, telephone and walk-in enquiries.* Explain services, convert enquiries into purchases and encourage rebookings.* Follow up with leads, existing clients and inactive customers.* Maintain accurate client information and follow-ups in the CRM.* Handle appointments, check-ins, payments and client concerns.* Work with the marketing team on promotions and campaigns.* Support wellness events and corporate enquiries.* Suggest ideas to improve customer experience, retention and sales.* Carry out general store duties, errands and administrative tasks when required.* Conduct client consultations.* Meet assigned KPIs and targets. REQUIREMENTS* Female and professionally presented.* Minimum of four years’ relevant experience.* Previous experience in a wellness clinic, medical aesthetics clinic, private healthcare facility, premium spa, luxury hotel, premium gym, Pilates studio, private members’ club or luxury retail environment.* Practical experience using CRM or customer-management systems.* Proven customer-service, retention and sales experience.* Excellent spoken and written English.Applicants without the required industry, CRM and customer-facing experience should not apply.Previous experience with weight-management products, social media, wellness events, B2B marketing or B2B sales would be an advantage. HOW TO APPLYSend your CV, short cover letter and a recent professional photograph to: careers@fitcarehealth.comUse the email subject: Application – Client Experience ExecutiveYour cover letter should state:* Your relevant industry experience* The CRM systems you have used* Your sales and customer-retention experience* Any weight-management, social-media, events or B2B experience Only suitably experienced candidates will be contacted. Please do not apply without the required experience.
Anonymous
Customer Service & Support
Full-time
Confidential
📍Remote Preferred Qualifications●Previous email-based customer support experience in e-commerce or retail environments.●Experience handling high email volumes while meeting service-level targets.●Experience resolving order, refund, shipping, and product-related customer issues.●Experience using CRM or help desk platforms to manage customer cases.●Experience handling escalations with logistics teams and supporting customers across multiple markets.
Kuda is hiring!
Customer Service & Support
Full-time
Confidential
Location: Lagos (Hybrid) Requirements●HND/B.Sc(MBA added advantage)●Minimum of 1-2 years’ experience in similar role.●Excellent knowledge of social media best practices.●Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn, and Google+.●Working knowledge of social media tools, such as HootSuite, Buffer, and Google Analytics●Conversant with major Telephony and CRM applications used across the industry.●Ability to deal with diverse problems using facts, judgement and discretion to resolve them.●Have an instinct around anticipating and handling problems, crafting solutions, communicate them to clients●Ability to probe effectively for understanding.●Listening attentively to customers on every complaint.Offer customer a solution or an alternative that best meets their needs. ●Knowledge of customer service practices and principles●An understanding of banking procedures and policies and Computer literacy●High degree of intelligence, communication and analytical skills●Knowledge of the Financial Advisory and Intermediary Services Act.
Avetium Consult Limited
Customer Service & Support
Full-time
Confidential
Location: Lagos Requirements●Minimum of OND/NCE or equivalent qualification.●Fluency in French and English, both spoken and written.●Previous experience in a call centre, customer service, or BPO environment is an advantage.●Strong communication and interpersonal skills.●Good listening, problem-solving, and customer-handling skills.●Proficiency in using computers and basic customer service applications.●Ability to work under pressure and meet performance targets.●Ability to work effectively in a team and adapt to shift schedules.
