Remote Sales/Recovery Manager

Job Summary

About FINRA
FINRA is a digital platform focused on secure and efficient property transactions, supported by a remote international team.

About the Role
We are looking for a Sales / Recovery Manager to manage client relationships, support sales, and handle overdue accounts through effective solutions.

Key Responsibilities
• Communicate with prospective and existing clients through phone, email, and messaging platforms.
• Support sales by understanding client needs and presenting suitable solutions.
• Contact clients regarding overdue accounts and negotiate fair repayment plans.
• Maintain accurate client and payment records.
• Work with Sales and Retention teams to maintain client relationships.
• Track sales and recovery targets.
• Escalate complex disputes when necessary.

Requirements
• Excellent English communication skills.
• Strong negotiation and problem solving skills.
• Calm, professional, and organized.
• Reliable computer and stable, high speed internet.
• CRM or spreadsheet experience is a plus.
• Sales, customer service, collections, or account management experience is a plus.

What We Offer
• 100% Remote work.
• Competitive salary.
• Performance based bonus.
• Full time with flexible shifts.
• Training, mentoring, and career development.

Who We’re Looking For

The ideal candidate is confident, resilient, and results driven, with strong communication and problem solving skills.