Job Summary

Department: Communications
Location: Lekki, Lagos
Job Type: Full-time
Job Summary:
The Corporate Communications Supervisor will lead the Bank’s digital strategy and corporate communications agenda to strengthen brand positioning and engagement. The role is responsible for driving digital visibility, managing corporate reputation, and ensuring consistent messaging across all internal and external platforms in alignment with approved business objectives.

Key Responsibilities
•Develop and implement an integrated Digital & Corporate Communications Strategy aligned with business and growth objectives.
•Lead the Bank’s digital transformation in communications, optimizing website, social media, email marketing, and digital campaigns.
•Safeguard and enhance the Bank’s corporate image and reputation.
•Serve as the official liaison with media houses, digital publishers, and PR partners.
•Oversee internal communication frameworks to ensure alignment, engagement, and clarity across departments.
•Manage and supervise all digital platforms, ensuring brand consistency and message accuracy.
•Monitor online sentiment and manage reputation risks, escalating issues to Executive Management when required.
•Develop and execute crisis communication plans, particularly for digital and media-related incidents.
•Coordinate digital marketing campaigns in collaboration with Sales and Business Development teams.
•Ensure all promotional and communication materials comply with regulatory disclosure requirements and financial services guidelines.
•Prepare and present periodic communications and digital performance reports to Executive Management and the Board.
•Track analytics and provide insights to improve engagement, visibility, and conversion metrics.

Key Performance Indicators (KPIs)
•Measurable increase in digital visibility (reach, impressions, engagement rate, website traffic growth).
•Improvement in brand perception metrics and online reputation score.
•Timely publication of monthly communications and digital performance reports.
•Effective crisis response time and reputation risk mitigation.
•Growth in digital audience engagement and lead generation conversion rates.

Educational & Professional Requirements
•Bachelor’s degree in Mass Communication, Public Relations, Marketing, Digital Media, or related discipline.
•Minimum of 5 years’ experience in strategy, business development, consulting, fintech or related fields, with key relevant IT experience in financial services..
•Strong knowledge of financial sector regulatory communication guidelines and disclosure standards.
•Demonstrated experience managing digital platforms, content strategy, analytics tools, and brand management.
•Professional certification in Digital Marketing, Corporate Communications, or Public Relations is an added advantage.

How to Apply
Interested and qualified candidates should send their CVs to hr@pecantrust.com