City Manager - Port Harcourt

Job Summary

Reports To: CEO

Location: Port Harcourt, Nigeria

Industry: Tech-Enabled Mobility / Corporate Transportation Solutions

Role Summary
We are seeking an entrepreneurial and high-performing City Manager to take full ownership of our business operations in Port Harcourt. As the single-threaded owner of city performance, you will hold full P&L accountability and drive the strategic direction for the region.
You will be responsible for building a profi table, scalable, and compliant operation. Beyond operational excellence, you will serve as the primary custodian of the brand in the capital, managing relationships with regulators and enterprise partners, while championing our sustainability goals through the adoption of energy-effi cient vehicles (CNG, EVs).

Key Responsibilities
1. P&L Ownership & City Strategy
● Financial Performance: Own the city P&L, delivering a gross margin of ≥30% per trip.
● Strategic Planning: Develop and execute the city’s growth roadmap, utilizing data-driven insights for route launches and pricing.
● Cost Discipline: Implement rigorous cost controls to ensure zero tolerance for fi nancial ineffi ciencies.
2. Supply Ecosystem & Green Fleet Strategy
● Fleet Growth: Oversee the sourcing and onboarding of new vehicle partners.
● Sustainability Leadership: Lead the local execution of the "Green Fleet" strategy by aggressively sourcing CNG, Hybrid, and EV vehicles.
● Partner Capacity Building: Help fl eet partners professionalize their operations, maintenance, and driver management using "Growth Playbooks."
3. Demand Growth & Market Penetration
● Expansion: Drive aggressive growth in Monthly Active Riders (≥8–10% MoM) across B2B and B2C segments.
● Retention: Maintain high-level relationships with key enterprise customers, ensuring a retention rate of ≥90%.
4. Operational Excellence & Compliance
● Reliability: Ensure service delivery standards of ≥98% On-time Departure and ≥95% Vehicle Uptime.
● Regulatory Management: Serve as the primary interface with local regulators and government bodies to ensure full compliance.
5. Leadership & Team Development
● Team Building: Recruit, coach, and develop a high-performing city leadership team across Operations, Sales, and Supply.

Requirements
Education & Experience
● Experience: 8–10 years in Operations Management, General Management, Strategy, or Logistics.
● Leadership: At least 4 years in a P&L ownership or senior supervisory role.
● Industry Knowledge: Experience in mobility, tech-logistics, or high-growth startups is strongly preferred.
● Local Context: Deep understanding of the Port Harcourt market, regulatory landscape, and transportation dynamics.
● Data Profi ciency: Advanced skill in tracking unit economics and fl eet utilization.
● Stakeholder Management: Exceptional negotiation skills for dealing with regulators and unions.
● Operational Grit: Ability to make real-time, diffi cult decisions to resolve operational disruptions.

Compensation
Competitive base salary + Performance Bonus + Long Term Incentives
To apply, please email your resume and a brief cover letter to recruitment@myskillzhq.com, using the Job Title and Reference Number as your subject line.